Client & Family Testimonials

★★★★★

Tim Ross

"For those of you reading this and thinking that it could possibly be an AI generated review, as you do these days, or written by someone affiliated with the company, I assure it is not. I am from Tennessee and am sitting on my laptop writing this in a friends house outside of Dallas where we staged an intervention for my daughter. As if that isn't a hard enough task, add to that the thought of handing your baby girl over to a complete stranger and the whole event becomes absolutely terrifying. Boone and his team at Interactive Transport that in my case included Dominic and Katherine, helped to put my mind at ease as much as possible. They walked us through every step of the process and literally held hands and hugged us to get us through what was otherwise a traumatic event in having your daughter admitted to a rehabilitation center. At the end of the day, I couldn't have hoped for a better outcome. My daughter was transported to where she needs to be and it was done safely, securely, and efficiently. The communication from Boone and his team at Interactive Transport was exemplary, before, during, and after transport, and they provide customer service that is second to none. I can't overstate that part. If you find yourself where you need to involve a third party transportation company for your particular situation, Interactive Transport should be your first and only go-to partner to help you through such an emotionally draining event."

★★★★★

LauradoRico

"My husband and I recently engaged Interactive Youth Transport to take our son to a therapeutic boarding school. We were apprehensive about the process, as this was something completely new to us. We read horror stories online about how traumatic the transport could be, and didn't want that for our son. After interviewing about 4 other companies, we chose Interactive. We were in a difficult situation, having a hard time finding my son and extended family made it even worse. Boone from Interactive took it all in stride. He was personable, caring, and once he got a good feel for the situation helped us devise a plan, and 2 backup plans. The situation was fluid, and Boone was able to adapt and roll with it as it all played out. The day of the transport, his 2-person team changed their arrival time, coming several hours earlier than initially anticipated to accommodate us. Their communication with us was constant and clear. We arrived to pick up my son and at first he barricaded himself away. Dominic was able to read the situation, and eventually my son consented to speak with him on the phone. After 2 minutes of talking to him our son came out, spoke to Dominic for a while, and then agreed to go with them. There were a lot of tears and some anger directed toward us, but he voluntarily climbed into the car and went! Dominic sent us text updates on how my son was doing throughout the transport. The intake team told us that by the time he was dropped off our son even hugged Dominic goodbye. We cannot stress how thankful we are for Dominic, Tatiana, and Boone! They made a very stressful situation much easier and made it possible for our son to get the help he needs. We highly recommend this service if you need it for one of your loved ones!"

★★★★★

William Simko

"I couldn't have asked for greater care and concern and genuine love for a kid. Being moved from one facility to another had the potential to be a very negative event. The environment of the ride and the two gentlemen who looked after my son was about as good as I could have hoped. I was provided very regular updates as they made their way. Also received a call after the transfer was concluded providing me complete detail, from conversation to insights. While I remain concerned for the ultimate outcome, the driver's download to me melted away so much stress and dread. It was like the driver and I were family, he being super concerned and invested in his nephew, his brother's son."

★★★★★

Day 1 Bags — Foster Graduates Project

"My husband and I used this service twice and both times, it has truly helped our family with ease of transport with safety, compassion, and comfort without the risk of runaway. We read horror stories online about how traumatic the transport could be and didn't want that for our son. Boone and Dominic are fantastic. They are caring, and once he got a good feel for the situation helped us devise a plan, and 2 backup plans. On the day of the transport, his 2-person team changed their arrival time, coming several hours earlier than initially anticipated to accommodate us. Their communication with us was constant and clear. Dominic sent us text updates on how my son was doing throughout the transport. The intake team told us that by the time he was dropped off our son even hugged Dominic goodbye. We cannot stress how thankful we are for Dominic, Tatiana, and Boone! We highly recommend this service if you need it for one of your loved ones in need of help that are under 18!"

★★★★★

Mike Dupuis

"I would recommend Thomas, Quincy, and the rest of the team without hesitation. They were professional, knowledgeable, and compassionate throughout the process. They arrived on location at exactly the time they contracted, escorted our son from his room without incident, transported him over 7 hours away to his destination, while guiding him through what he was about to encounter. He went from being very angry at first to being appreciative of the guys when being dropped off. He even gave the Team handshakes at the end of their journey. I as a parent couldn't have asked for anything more for my son and this tough situation. They deliver on their promises. I would use them again in a second. Thank you IYT!"

★★★★★

Alison Broussard

"Had an incredible experience with the team from IYT. They went above and beyond even when we made a completely different geographical change to the plan, they navigated it with much grace and dignity to all involved. The men doing the transport were amazing and so great at doing all they could to connect with the client and make the trip as comfortable as possible. They assured myself and family along the way and even when we experienced more difficulty when they arrived they stayed with the client until all was resolved. My clients were in the best of hands. I highly recommend!"

★★★★★

Autumn Nigro

"This company is amazing and they are worth every penny spent. They stepped in during one of the most difficult times a family could face. The transport went exactly as promised. I received updates along the way. I could tell that this company truly cares about the teens they work with. I was honestly so impressed with how the company was able to handle this difficult transport of our teen and within minutes, had our teen in the car and within hours, the teen had relaxed and was communicating with them. I appreciate this company and their team so much."

★★★★★

Jamie W Brown

"We had an incredibly difficult decision to make with getting help for our son. Thomas, Dom, and Mike were EXCEPTIONAL in their empathy, compassion, efficiency, and communication. Most importantly they successfully transported our son safely. Would definitely recommend this company to any parent. Thank you Thomas, Dom, and Mike for handling a difficult situation with grace and compassion."

★★★★★

Nicole Briarwood

"The interactive youth team are fantastic. Boone was very reassuring and helpful during the whole process. He was very patient when trying to set up the transport and was always readily available to take our calls. Dominic and his partner who carried out the transport knew what they were doing, which reassured us that the long drive would go over well. Honestly the transport went over better than expected which I cannot thank interactive youth enough for. If you need a transport, Boone & his team are the ones you need to call!"

★★★★★

Brian Underwood

"The leadership and transportation attendants for Interactive Youth Transport are tremendous. Use of a company like IYT inherently denotes navigating a difficult circumstance, but from the professionalism at the partner level where logistics and details are discussed to the care and concern of the team that actually delivers a patient to the destination, we were blessed to be served by such compassionate team. In all, our experience with IYT was excellent. I highly recommend them."

★★★★★

Melissa Brokaw

"We had an excellent experience with Thomas, Anthony and Andrea. They were caring, communicative, and compassionate. They helped calm down a very difficult situation and get our child to a facility safely. I appreciated how they walked us through every step and provided updates as they were en route. We could not have done this without them — thank you."

★★★★★

Toya Bechet

"Interactive Youth Transportation is such a caring and professional company. Mike was amazing!! He made my son feel at ease the whole ride. They bonded over topics such as fishing, martial arts, the military, etc. They even talked about goals. The two drivers were very friendly and professional, which made me feel at ease. I highly recommend."

★★★★★

Karen Kiesling

"I cannot say enough about Interactive Youth Transport (IYT). They were so wonderful to work with. They communicated with me, interacted with my child and made his five hour transport to treatment enjoyable. They worked great with the officials who assisted in setting up the transfer and made the entire day run seamlessly. I would have never been able to make the transport possible without their amazing advice and service. Thank you IYT for being part of our journey!"

★★★★★

Lesly Barnes

"We are deeply grateful for the professional and compassionate team that seemed hand picked to transport our son to a treatment program. Probably the most stressful time in our lives was made easier with the reassurance, constant updates and follow up that IYT offered. We can not thank you enough for helping us."

★★★★★

SOS South of Sanity

"I can't say enough positive things about Interactive Youth Transport. The set up and planning process was efficient and compassionate. During the trip the communication was excellent and the team was wonderful with our son. This is a top notch company who actually cares about the clients they transport and their families."

★★★★★

Bruce Campbell

"Dominic was great. He went the extra mile by talking with and coaching our son. Helped him get in a good mind frame and want to do better with his life."

★★★★★

Gregg Stearns

"Thank you, IYT for your excellent service. This is the second time we have used your company, and both times we were very impressed with the professionalism and genuine care we were shown by everyone we had contact with."

★★★★★

C. C.

"I highly recommend Thomas and his team. It was a long time coming for my son so there was a lot of stress and anxiety around the process. Thomas was always very responsive and the pick up went smoother that I could ever imagine. My son even ended up having a good time with the drivers. Very kind, genuine and caring people."

★★★★★

Marla Poole

"We could not have asked for a better experience during a difficult time for our family. Our son was well taken care of and we appreciate how thoughtful and encouraging his transporter was. Highly recommend!"

★★★★★

Kyle Herrman

"No one should have to endure the crazy stress of transporting their own youth to a residential facility. Boone and team handled every piece of the puzzle with grace and efficiency. Worth every penny!"

★★★★★

Chris Kirby

"Very professional and caring group. I've never had any problems when referring to their transportation services. They are always sharp and compassionate with any issues that arise during the course of a transport. Very grateful to have them as a resource."

★★★★★

Jonathan Brown

"Interactive Youth Transports is our first call for adolescent transports. They handle each case with professionalism and consistency, which gives us confidence every time we refer families their way."

★★★★★

Katherine Zak

"Highly recommend this transport company. They were very safe and had a lot of good advice they were able to pass on to my son during the trip. They treat your kid like they are their own."

★★★★★

Michael Rector

"Interactive Youth Transport really helped my family. Dominic and Da'Tiana were awesome! They were caring and proficient. I highly recommend this company."

★★★★★

T D

"Thomas, Dom, and the team.....they were there for us. If there were only two words to describe them: Professional and Compassionate. Forever grateful for them!"

★★★★★

Saubia Fatemi

"The team at Interactive Youth was amazing. During a very stressful time they were a source of strength and made the process feel manageable. I'd highly recommend them for anyone needing this service."

★★★★★

John Troyer

"You guys did great in transporting our son. Informative, and caring with good follow thru. Thanks so much."

★★★★★

Anonymous

"I can't say enough wonderful things about this transport company. There was no way in the world that I could've gotten my kiddo to treatment on my own. They treated him with respect and compassion."

★★★★★

Emily Christ

"Interactive did a wonderful job for us during a really difficult time in life. I would recommend to anyone."

★★★★★

Crystal Gonzalez

"Great customer service! My daughter felt very comfortable the entire 7 hour drive. Highly recommend!"

★★★★★

Stephanie Caster

"I would highly recommend, the process was smooth, seamless, they were very communicative and very professional!"

★★★★★

Sam Adlparvar

"I am very pleased with the service provided, they were very professional and caring. Thank you!"

★★★★★

S Porter

"Absolutely amazing service. Very professional and better than I ever could have expected. Thanks guys!"

★★★★★

Janet Grider

"Excellent choice!"

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